Returns & Exchanges
At drcurvy, we want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we offer a 30-day return policy for items in their original, unused condition.
Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and obtain a return authorization number.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the return authorization form is included inside the box.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing