Frequently Asked Questions
Everything you need to know about shopping at DrCurvy
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original, unused condition with all packaging intact to be eligible for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products ethically sourced?
Yes, we prioritize quality and ethics. DrCurvy partners with manufacturers who adhere to strict fair labor practices and utilize high-quality, safe materials for all our products.
Can I change or cancel my order after it's placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order is sent to our fulfillment center and can no longer be changed.